4 nights at the Leonardo Royal London Tower Bridge

I travel a LOT, and have thus stayed at my fair share of hotels, all around the world: I genuinely think this tops the list. I had a WONDERFUL night here (and wish I could’ve stayed longer!). Delaram was extraordinarily friendly and hospitable, let me 1) check-in a few hours early (!), and 2) upgraded me to an executive room with lounge access (!!). Hard to beat a welcome like that! The room and bed were SO comfortable - there was this plush mattress topper that felt like you were sleeping on a cloud. Spacious bathroom, too, with a bathtub! Lounge was very cozy. My favorite part, though, was the wellness area: Huge pool, gym, sauna, steam room, cold shower, jacuzzi… this is INSANE in the heart of London. It was SO luxury. I recommend, 100/10, and will ABSOLUTELY be back :)

I've stayed here a couple of times and have had good experiences. The staff we encountered were all friendly and helpful. We were welcomed with prosecco on arrival and upon checking-in, they upgraded our stay to include complimentary use of the executive lounge - thank you! We used the spa which was good. We used the restaurant for breakfast, which had a nice variety. We find the location convenient and would stay again.

We completed our booking through Hajer, and she was absolutely amazing. She was incredibly patient throughout the entire booking process, answered all of our questions, and helped us choose the most suitable rooms for our stay. She even arranged for a small gift to be placed on the beds for my two sons, which was such a thoughtful touch. Hajer is truly a credit to the Leonardo Royal Hotel and set a wonderful expectation for our stay before we had even arrived and made our whole families Christmas truly wonderful, we loved the spa and swimming pool, my wife had a wonderful massage from Georgina in the Rena Spa.. a wonderful time, thank you

Great spot. Location is perfect for a whole city experience. 20 mins walk from Liverpool Street station. Easy friendly checkin & checkout. Great bar, fabulous breakfast with plenty of tables, variety & yummy omelettes from egg station, well managed service. Quality linen, fantastic views, speedy lift (she be tall) Staff are kind, friendly & accommodating. Festive. Kudos

Our stay at this hotel was extremely disappointing and clearly did not meet the standards one would expect. First of all, the room was dirty. Both the towels and bed sheets were stained, which is completely unacceptable from a hygiene perspective, especially for a hotel claiming a certain level of quality. The pool area was also a major issue. It was unclean, overcrowded, and the water was unpleasantly cold, making it impossible to enjoy. The overall maintenance and cleanliness of this space were clearly neglected. What made the experience even worse was the attitude of the staff. Despite raising our concerns and providing photos as evidence, the personnel remained indifferent and unresponsive, offering no solution, no apology, and no sense of accountability. This lack of cleanliness combined with poor customer service completely ruined our stay. We would not recommend this hotel and certainly won’t be returning.