4 nights at the Novotel Edinburgh Centre

Staff and hotel room were amazing. We had our 6 month old puppy Weimaraner with us & staff were super helpful. My only complaint was not being able to take our giant puppy to breakfast as unable to leave alone as we didn't have the crate. Maybe have a part of the bar designated would be great

We enjoyed our stay at Novotel Edinburgh, staff were welcoming and made check in and out very simple and quick. Staff throughout the hotel were friendly and welcoming. We really enjoyed the hotels breakfast buffet and made use of the swimming pool, don’t be fooled the pool is freezing cold! The changing rooms are very small so come down prepared, still enjoyable nonetheless. The wifi was very poor as well as phone signal (not the hotels fault) if reliant on wifi this may be a problem for you, wasn’t too much of an issue for us. The room was really nice and a good size, the bed was comfy, the hotel was in a nice spot which wasn’t loud at night. The room was very clean, the only negative we found was the tv in the bedroom. It is a smart tv but none of the smart features worked, so you could only watch a few of the free view channels. Finally, parking is crazy expensive! We stayed two nights and paid £36, parking was extremely secure and safe. But we would have rather parked elsewhere for considerably less. We had a lovely time however and would definitely recommend the hotel and we would stay again.

I had a really lovely stay at Novotel Edinburgh City Centre. Check‑in was smooth, my Accor membership was recognised straight away, and I was offered a late checkout. When I got to my room, there were welcome chocolates and a box of Scottish breakfast tea waiting for me, which was such a nice touch. The room itself was spacious, clean, and comfortable. I also enjoyed the amenities — I tried the pool and sauna, and I used my free welcome drink at the bar where the staff were genuinely friendly and welcoming. The only issue I had was with housekeeping on the day I was leaving. I’d confirmed a 1:30 pm checkout as part of my membership perks, but it seems the message didn’t reach the housekeeper assigned to my room. She came in while I was still inside and insisted (quite forcefully) that checkout was at 12. Even after I tried to explain, she walked off and left the door on the latch, which made me feel rushed and uncomfortable. I called reception, and they confirmed again that my late checkout was noted and said they’d inform housekeeping. I just wish the housekeeping staff could be a bit nicer and not rude, especially in situations where there might simply be a miscommunication. It was disappointing because everything else about the stay was genuinely great — I was literally on the Accor app planning my next booking when this happened. Maybe I should’ve reminded reception again that morning, but I do hope the communication between teams can be improved so this doesn’t happen to other guests. Aside from that, it was a pleasant stay overall, and I’d still consider coming back. Update: After my stay, I thought I’d misplaced a really valuable item and the team were incredibly helpful and supportive while I tried to locate them. I later found it in my own belongings, but I really appreciated how professional and reassuring the staff were throughout. Their assistance meant a lot.

Fab hotel in a great location and we received an upgrade, room was lovely however not sure re bathroom set up as there wasnt one, sink in bedroom with a seperate shower which you could see into and loo behind another door, really no privacy to get dressed after shower but was with Hubby so fine. Bed comfortable but my pillows were poor, one was hard and one was so soft and with no extras I had to make do. Breakfast was fab with so much choice.

Nice Short building. Breakfast is enjoyable with lots of options and you get to make your own waffle (its not that big). Nice location on the centre of the city. Around are some famous landmarks like Edinburgh Castle and the Royal Mile. Pool is not long but can be enjoyable. Children under 16s are not permitted to use the jacuzzi/spa and sauna.