5 nights at the Hotel Indigo Edinburgh – Princes Street

We visited for a family gathering, to had a Cream Tea. Very opulent surroundings and walls covered with art work. Lots of plants, with the feel being comfortable and homely. The staff are very friendly and attentive. The cream tea itself was lovely, but not scrumptious.....in that everything tasted good but nothing stood out. Reasonably priced considering the location in the city centre itself. I would definitely go back and would recommend it is worth the visit. * Unfortunately I have only a couple of photos for you, as I took most with my camera.

We were fortunate enough to be upgraded to a King Room as I have IHG membership. It was beautiful. We had dinner at the hotel, it was gourmet standard, we were halfway through our sticky toffee pudding and cheesecake before I thought to take a pic. I had beetroot carpaccio and chicken ballontine, hubby had the scallops then the pan fried salmon. We had a side of chips. Everything was delicious well cooked and presented. Staff were very welcoming and attentive.

After a horrible welcome at Bonnie Hotel, where we were confronted with a room that smelt like sewage and dishonest staff members, my girlfriend booked this hotel instead as I was fighting with the Bonnie Hotel for a promised refund - still not received. We truly had a lovely stay at Indigo hotel. The location was great and the staff was very nice. The room was perfect and everything was as it should be. What started off as a disaster for us, was all made up for by Indigo hotel and its staff members. Thank you for making our stay in Edinburgh memorable.

We had a fantastic stay at Hotel Indigo on Princes Street. The location is unbeatable, right in the heart of the city with stunning views of Edinburgh Castle. The rooms are modern, beautifully designed, and exceptionally comfortable, with all the little touches that make a stay special. The staff were friendly, professional, and went out of their way to make our visit enjoyable. Breakfast was delicious, with a great selection to start the day. Perfect for both leisure and business trips – we’ll definitely be returning and highly recommend.

Stayed here for 3 nights and from the start, we were massively impressed. The service was outstanding and we were welcomed by a really friendly receptionist. The rooms are lovely, we stayed in room 204 which faced out onto Princes Street with a view of the castle. A few reasons my review has gone from a 5 star to 3 star. 1 - The noise volume is ridiculous. If someone closes their door - it slams and I lost track how many times this woke us up! If someone flushes their toilet or runs their tap/has a shower - it literally sounds like it’s coming through the walls. It’s awful and not something we expected to hear! 2 - I asked if I am able to pay extra to check out at midday due to our flight not being until 9.30pm. I was met with a really unhelpful receptionist (long dark hair - possibly curly) who said its not something they offer - which is not the case as my family member stayed at this hotel AND had a late check out, only 2 weeks ago! And NO, she is not a member. She was unhelpful and quite frankly, rude. 3- The bottles in the shower (minus shampoo) were empty. It takes seconds to double check this. 4 - The main lights in the room did not work, neither did the lamp. Only the bedside lamps worked which meant we had to get ready with the curtains wide open when people could possibly see into our room from outside. It’s a lovely hotel, the inside is lovely and the bed was really comfortable. I would stay in the hotel again despite the problems mentioned above but only because it’s such a handy location. Thank you.