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Mercure Cardiff Holland House Hotel & Spa

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Hotel Spa

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Bar
Car Parking
City Centre
Free Wifi

The Mercure Cardiff Holland House and Spa is a modern 4-star hotel situated in the vibrant capital city of Wales.

Holland House is perfectly suited to your business and leisure needs, with the biggest conference facility in Cardiff capable of seating up to 700 guests. The hotel also boasts excellent transport links and is within walking distance of the iconic Millennium Stadium and Cardiff Castle, ideal for sightseeing in the city.

Whether you’re here on a business trip or looking for a weekend away, the hotel is designed to suit all your needs. Relax and unwind in the hotel’s on-site leisure facilities, including an 18-metre swimming pool, steam room and jacuzzi.

ROOMS AND SUITES

Generous sized bedrooms with fantastic views over the city. Rooms are furnished with a traditional feel and have en-suite bathrooms, hairdryer, tea and coffee making facilities, iron & board, free WIFI and in-room safe.

FOOD AND DRINKS

The Urban Bar & Kitchen found on the first floor mixes culinary excellence with ambience, making it an ideal spot for dining. Away from the hotel, guests can explore the nearby Millenium Stadium or Cardiff Town Hall.The First Floor Restaurant at Mercure Holland House has developed an enviable reputation for style, ambience and culinary excellence since it opened. The menu provides a varied and irresistible range of modern cuisine, all served with style.

SPA AND FITNESS

At Spa Naturel Fitness, we are dedicated to putting your wellbeing at the heart of everything we do. We’ve created a space to escape the everyday and find a moment of relaxation, helping you to unwind, de-stress and feel totally refreshed. We do this by infusing quality through every decision we make. We treat each member and every guest as individuals. We’re passionate about personalising our service at every point, from tailoring our consultations to ensuring that every treatment is unique.

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FAQ's

Is the hotel easy to get too?

Located in the heart of Cardiff, the hotel is easily accessible via most major transport links. Guests travelling by car should exit the M4 at J29 and take the A48M following signs to Cardiff. Cardiff Station is 10 minutes away.

Is there parking available?

There is 70 available indoor parking spaces on-site.

Does the hotel have free WiFi?

We have free WiFi all through the hotel.

What are the check in / check out times at the hotel?

Check-in at Mercure Holland House Hotel is from 3:00pm and check out is up to 12:00pm.

Do you have an on-site restaurant at the hotel?

We have a 110 seated restaurant located on the first floor, Urban Bar and Restaurant.

Google Reviews

Holland House Hotel Cardiff By Sunday

4.13583 reviews

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Aranjeet Nirwan

2 weeks ago

Went for a corporate daytime event, overnight stay and evening event. All went well. Daytime event food and drinks were well catered with lots of hot drinks and baked snacks. Also had breakfast rolls available for those arriving early. Lunch and breaks were good. Facilities all great, good spaces. Dinner event was very well catered. Food was lovely and all came out at the same time which never usually happens. Bedroom was large, bed was comfortable, bathroom/showers worked perfectly and views from the room were fantastic. Had an issue with a parking fine but this was resolved by the manager Bailon Fernandes, a credit to the hotel.

Chantelle Williams

a month ago

Absolutely amazing I couldn’t be more happy me and my partner stayed here for 1 night wish we had booked more lovely and warm all around rooms are beautiful and tidy ! Customer service is outstanding ! Pool and jacuzzi are insane! Food is lovely cooked to perfection staff are so so friendly cleaners are On it all the time ! Best hotel in Cardiff by far ! Great location you have dominoes across the road ! Wish I could give this more than 5 stars so happy! The prices are great! Well worth the money we will be back soon

Mark Philpott

2 months ago

To start, the area the hotel is located, looks like one massive turd hole. Rubbish everywhere, dystopian looking scenery, crap graffiti on walls and not a welsh person in sight. The car park was helpful, at least we knew the car would be safe from all the waifs and strays outside. We get to the hotel at 10, obviously knowing we wouldnt be able to check in, but to let the staff know we were about. That was a pointless effort, we came back to the hotel at 4 to check in, but the rooms weren't ready. It says the check in starts from 3. We finally checked in at about 4:30, to different rooms. Asked if we could have rooms on the same floor at least (bare in mind, we did book these rooms back in august. So they had enough time to sort this enquiry). 2 rooms were on the 6th floor and 1 was on the 7th, well done... Not. The rooms were the best part of the experience. Bath, shower, kettle and selection of teas and hot chocolate. Comfy bed and warm rooms. So it wasnt all bad, but wouldnt visit again. The staff didnt seem on the ball and really bad ability to sort any problem, even tho they had 3 months to sort out request. Just another hotel chain treating guests as numbers and money, than actual people...

Wayne Griffith

2 weeks ago

Booked for my wife's 40th for a overnight stay. On arrival the room was on the 14th floor and nice and quiet. The toilet flush was gushing out water constantly, but we thought it had only been flushed so didn't think anything. 20 mins later I went to use the toilet and it was still going. I went to push the flush and the button was jammed. The seat was also nearly coming off it was so loose. We went to ring through to reception but the phone was not working. My wife went all the way down to reception and they sent a maintenance man up within 10 mins. And he fixed the flush but said he couldnt fix the phone or seat at that time. I then made myself a coffee from the nespresso machine. Returning to the room and hour later and the coffee machine had leaked all over the table and onto my new books I went down to reception yet again and all she said was we will send a maintenance man up. Which they didn't do for the duration and offered no Compensation for the books, and no good will for the room being totally unacceptable for a superior room upgrade thst I paid for. Will not be going back

Taslima Ali

a month ago

I’ve never left a negative review but it’s about time I did. Absolutely disgusting behaviour! I am a spa member but the facilities have been out of use for the past 2 months with no updates of when it will be resolved. The spa has not offered any sort of compensation for the inconvenience. I’ve emailed the spa manager but yet to receive a reply and it’s been 2 weeks. When speaking to visitors staying at the hotel, they do not inform you at the time of booking that the spa facilities are out of use, but instead email you the night before your stay when it’s too late to cancel. To make things worse they changed the opening hours of the gym from 10pm to now 7pm without informing all the members. They clearly to not respect nor value their customers at all. So if your planning on staying don’t, go somewhere else because you will not be respected. Charging premium prices for appalling service. Shame on you for exploiting your own customers

Mercure Cardiff Holland House Hotel & Spa

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FAQ's

Is the hotel easy to get too?

Is there parking available?

Does the hotel have free WiFi?

What are the check in / check out times at the hotel?

Do you have an on-site restaurant at the hotel?

Google Reviews

Holland House Hotel Cardiff By Sunday

Aranjeet Nirwan

Chantelle Williams

Mark Philpott

Wayne Griffith

Taslima Ali

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