The Balmoral Edinburgh

We had the most incredible stay at The Balmoral and I cannot praise it highly enough. From the moment we arrived, the staff were exceptional. Nothing was too much trouble and every interaction felt warm, genuine, and thoughtful. I contacted the hotel beforehand to let them know it was my mum’s 60th birthday, and they went above and beyond to make it unforgettable. They provided a beautiful box of macarons and a handwritten birthday note waiting in the room, which made her feel so special. They also helped arrange afternoon tea and surprised her again with another birthday treat. My mum is disabled, and the care they took in selecting a room that accommodated all her needs was deeply appreciated. This level of thoughtfulness made the stay completely comfortable and stress free. The food was outstanding. Breakfast was so delicious that we returned for dinner in the evening, which was equally exceptional. The luxury Irene Forte Skincare products in the room were fantastic and added to the overall premium experience. Every detail throughout the hotel reflects quality and care. A particularly special moment was being given a tour of the J.K. Rowling Suite when we were checking out. It was such a thoughtful gesture and a perfect way to end a memorable stay. This hotel truly delivers a five star experience, not just because of the beautiful surroundings, but because of the incredible staff who clearly take pride in making every guest feel valued. We will absolutely be returning.

We had a great time at The Balmoral for our amazing five nights stay. We tried the fitness and spa experience and all the different bars and restaurants: we had a good afternoon tea in Palm court bar and a fantastic dinner in Number one restaurant too. Prince brasserie is the best option you can find for you dinner or breakfast here, all the staff is nice and we want to give special thanks to Laura, really welcoming and professional. We also tried Scotch, the whiskey hotel bar, where we had many delicious whiskies, thanks to our friends Ross and Curtis, and we were also given all the informations in our own language about all the different whiskies by an outstanding expert: Mr Edoardo, really keen on the matter. The stay was a great experience.

This hotel was fantastic from the moment I stepped out the car there was a loverly doorman in his kilt who greeted us to help with our luggage we then had s very pleasant greeting by Jack who checked us in and armed us with all the knowledge that we needed to know about the hotel he also took us to our room he was very professional polite friendly and made a very good impression. Our room was spotless with complimentary water and Tea and coffee facilities. The bed was comfortable and there were plug sockets next to the bed hooray! The marble bathroom was just as nice. We ordered some room service again the food was brilliant and the service and staff were 10/10. Theres a fire in reception which added that coziness to the cold outside. Breakfast was absolutely superb and so inviting again the service was outstanding. I loved the little jams on the table. There is also a beautiful afternoon tea room which was so delightful and pretty. We were always asked after we ate at breakfast if we would like new cutlery which was a nice touch. Checking out was easy I can’t recommend this hotel and its wonderful staff enough.

Exceptional. Visited the bar for a few drinks. Was immediately made to feel welcome. Warm and welcoming, busy and vibrant. Felt like we were mixing it with the rich and famous for the afternoon. Drinks were around £10 per pint and £17 medium glass of wine. Yes, expensive, however was also about the experience, location and venue. Spent the afternoon talking to a lovely gentleman sat at the bar. Would love to spend another cosy afternoon there.

We didn't actually stay at three hotel but we did eat at the Grill. Staff are amazing, set lunch is amazing value (2 or 3 courses). You can see why thid place was one of the favourites for the late Queen's mother. Tip. If the hotel is quiet in the off season and you cannot afford the room. Ask if you can do a walk-in breakfast buffet. You will feel like royalty with out breaking the bank