The Balmoral Edinburgh

We had the most incredible stay at The Balmoral and I cannot praise it highly enough. From the moment we arrived, the staff were exceptional. Nothing was too much trouble and every interaction felt warm, genuine, and thoughtful. I contacted the hotel beforehand to let them know it was my mum’s 60th birthday, and they went above and beyond to make it unforgettable. They provided a beautiful box of macarons and a handwritten birthday note waiting in the room, which made her feel so special. They also helped arrange afternoon tea and surprised her again with another birthday treat. My mum is disabled, and the care they took in selecting a room that accommodated all her needs was deeply appreciated. This level of thoughtfulness made the stay completely comfortable and stress free. The food was outstanding. Breakfast was so delicious that we returned for dinner in the evening, which was equally exceptional. The luxury Irene Forte Skincare products in the room were fantastic and added to the overall premium experience. Every detail throughout the hotel reflects quality and care. A particularly special moment was being given a tour of the J.K. Rowling Suite when we were checking out. It was such a thoughtful gesture and a perfect way to end a memorable stay. This hotel truly delivers a five star experience, not just because of the beautiful surroundings, but because of the incredible staff who clearly take pride in making every guest feel valued. We will absolutely be returning.

Standing at the East End of Princes Street is the imposing building known today as The Balmoral Hotel. Owned by Sir Rocco Forte since 1997, the building has been completely refurbished and now enjoys a worldwide reputation as a luxury hotel. The hotel is a well-loved landmark which has graced Edinburgh’s skyline since 1902 when it began its life as a grand railway hotel. Of course the building has undergone many changes since then but even to this day it still holds a certain magic that has luckily been harnessed and maintained. The famous Balmoral hotel is an iconic feature in the Edinburgh city skyline. With its impressive architecture, famous clocktower, and Scottish flag flying patriotically – it’s like a siren that makes you want to see what’s inside its walls.

We didn't actually stay at three hotel but we did eat at the Grill. Staff are amazing, set lunch is amazing value (2 or 3 courses). You can see why thid place was one of the favourites for the late Queen's mother. Tip. If the hotel is quiet in the off season and you cannot afford the room. Ask if you can do a walk-in breakfast buffet. You will feel like royalty with out breaking the bank

This hotel was fantastic from the moment I stepped out the car there was a loverly doorman in his kilt who greeted us to help with our luggage we then had s very pleasant greeting by Jack who checked us in and armed us with all the knowledge that we needed to know about the hotel he also took us to our room he was very professional polite friendly and made a very good impression. Our room was spotless with complimentary water and Tea and coffee facilities. The bed was comfortable and there were plug sockets next to the bed hooray! The marble bathroom was just as nice. We ordered some room service again the food was brilliant and the service and staff were 10/10. Theres a fire in reception which added that coziness to the cold outside. Breakfast was absolutely superb and so inviting again the service was outstanding. I loved the little jams on the table. There is also a beautiful afternoon tea room which was so delightful and pretty. We were always asked after we ate at breakfast if we would like new cutlery which was a nice touch. Checking out was easy I can’t recommend this hotel and its wonderful staff enough.

My friend & I on the recommendation of a former guest at the hotel called in for coffee on the 15/02/26. We were directed to the bar. The maitre de we met obviously was not impressed when we asked for a table for 2 for coffee. He directed us to a table beside the door which was neither in the bar or restaurant & under the air conditioning unit we were cold & wet as it was a typical rainy february day. There were tables available in the bar & restaurant but we felt he had made a judgement that this was the best place to seat us. We were not impressed. We waited at least 20mins to be served. However our waitress was very attentive at service. Our lattes were extremely small considering the cost & where we were seated. Needless to say this will not be one of our recommendations.