Thistle Hyde Park Kensington Gardens Hotel

I recently stayed at the Thistle London hotel and was very pleased with the food and room service experience during my visit. The hotel offered a good selection of meals both in the restaurant and via in-room dining, which I found to be tasty and well prepared overall. The restaurant staff were polite and attentive, making dining enjoyable and relaxed. Guests often mention that the quality of food and presentation was excellent, with several people especially complimenting the attentive service at meals.  What stood out most was the effort from the staff to make the dining experience welcoming – they were professional and friendly, which added a great touch to the food service. Even when the hotel was quiet, the restaurant maintained high standards of service.  In addition, the room service options were convenient, with a variety of snacks and dining choices available directly to the room — perfect after a long day of exploring London. While variety can vary between different Thistle locations, most guests appreciated having the flexibility to order meals without leaving the comfort of their room.  Overall, I would say the food and room service were a definite highlight of the stay — delicious food, courteous staff, and good service really helped enhance the overall experience at the Thistle London hotel.

Check-in was handled efficiently by the front desk staff, who were courteous, professional, and ensured a smooth and welcoming arrival. The room was clean, comfortable, and well-maintained, providing a relaxing and restful environment throughout the stay. Amenities were thoughtfully arranged, and attention to detail contributed to a pleasant overall experience. Breakfast service, provided by Sogand, was excellent. Sogand was attentive, courteous, and ensured a well-organized dining experience, contributing to a pleasant and satisfying start to the day. Dinner service, provided by Nithin, was equally impressive. Nithin was professional, attentive, and ensured that the dining experience was seamless and enjoyable, reflecting a high standard of hospitality. Overall, the stay was marked by professionalism, comfort, and consistently high-quality service, making it a memorable and satisfying experience.

Solid choice. The hotel is just 15 mins walking from Paddington in a very pleasant area of London. The rooms are decent-sized and, actually, something more for London standards. They are clean and relatively modern. Nothing to complain about. We also had breakfast at the hotel and it was very good. We will probably go there again next time we are in London.

This was the first time we had planned to stay a couple of days in the Capitol. The hotel is n an excellent location, close to absolutely everything you can think of (Restaurants, shops, underground stations etc.) The staff at Thistle Hotel Hyde Park are excellent. Nothing was too much to ask. The onsite restaurant was also very good, lovely breakfasts with large variety of food available. The rooms were adequate however there is very little cupboard space (Hanging) and no draws available. Rooms are comfortable and everything worked as expected.

Very concomitantly located, good rooms with Kensington Garden view. staff is very efficient, helpful and friendly. Farhan and Jo at reception made my early check in smooth. Sarika and Nitin at restaurant were happily serving breakfast. Thomas Kutty helped with luggage storage and check out, I am really thankful to them. The best thing about this hotel is its staff.