Park Lane Apartments – Clarges St

Amazing amazing amazing! I just got back from my Christmas vacation for 7 days :) The apartment felt like home to me! Everything is clean, tidy, annd owners are very nice and helpful with everything you need, including recommendations for great places in London. The location made me feel comfortable because everything is within walking distance and transportation is accessible. Will come back for sure 🙏🏼

I was there in January, amazing localization, a people working there was truly kind and helpful, one thing u should know it's a bit cold in apartament during winter even with all heaters on. I recommend it, and hope to visit again soon :)

My staying was at Park Lane Apartments/Clarges Street. All the staff, the management including their supervisor Silvia, are very welcoming. Location is great easy to reach to all points of attraction in London from Buckingham Palace to Oxford street. Park Lane Apartments exceeded my expectations in all the aspects. If you looking for a spacious, comfortable and family friendly accommodation in London I highly recommend Park Lane Apartments.

The apartment’s location and extra space were convenient, but the advertised luxury was lacking. The carpet was stained in many areas, and the overpowering perfume scent was difficult to remove. The provided travel crib was broken but luckily management is great and very responsive so they replaced it quickly. While the washing machine and full kitchen was helpful, we were overall disappointed with our stay based with the strong perfume smell which even came home with us since it was in our clothes.

Stayed 03Sep24-10Sep24. Booked through VRBO. Multiple issues with our apartment including: 1.) Broken heating unit 2.) Leaking ceiling resulting in soaked items and slippery floor 3.) Lift out of service with no notice given; was traveling with my elderly parent and they struggled with 4 flights of stairs 4.) Broken toilet seats and toilet paper fixtures 5.) Poor TV reception 6.) Cabinet door off hinges in kitchen, overall shabby grout/tile/paint work 7.) Listing description was inaccurate; listed two bedrooms, first one with double bed, second with two twins- the second bedroom was tiny with no storage and just one twin bed. The property manager was a bright spot; he was responsive and helpful. I requested a partial refund (would have requested an entire refund if not for the helpful manager) ; waited over a week but received no response at all. I hate to leave bad reviews but given the number of issues and the lack of response from the company I felt I had no choice.