5 Nights at the Royal National Hotel

Really enjoyed my stay there. I started with 2 kids, and each of us got a single bed. I'm quite tall (1.9m) and fit in the bed well. The major downside is no AC, but you can get a fan to your room which helps a bit. Another downside is the windows that don't isolate street nose very well, although the location is quite quiet with the occasional ambulance/police siren, so it's bearable (I sleep with ear plugs anyway so I'm not bothered). Also the rooms are quite Spartan, with really just the very bare necessities, especially the renovated ones (I think they're called superior). Overall though, it's worth the price and you get what you pay for. I didn't pay much and didn't expect too much, but the stay was good. The location is quite good as well, with lots of places around and the Russell square station which is served directly from LHR. The staff were really nice and accommodating. I would especially like to thank the lovely assistant manager Jay who helped us with an issue with my booking (which was my fault). When I come back to London I'll definitely consider it again.

Staff was phenomenal, rooms were clean and comfortable, no A/C but fans available upon request. Everything you need to have a comfortable stay right next to Blooms cafe which also has wonderful staff and food! There's also a pub right downstairs across from the hotel, that always seems to be popping!

Great service A+ Friendly staff A+ Clean comfortable rooms A Filling breakfast A Stayed last month for 2 nights to see a Dj set. Very friendly staff, welcoming and warm and the room was bigger than I expected and a lot cleaner too. No dust or cobwebs and bathroom was immaculate. Breakfast started earlier than expected, too, but very filling and a reasonable selection. Amazing location with pubs and bars scattered around, don't have to walk far to get a drink or something to eat. Very warm bar staff and gentleman and front desk was very helpful with directions and also recommended places to visit. Definitely will stay again if I'm in the area.

Great place to stay in London, it’s near from everything, and has taxi’s service all the day long. Also there’s so many bus stops really near the hotel. The room was cleaned everyday. We would have liked to be on a room with the beds attached but well, at least they got wheels to move it. So it was barely great. The breakfast was very varied and it had from sweet to savoury. The unique thing I would point out of everything was the bathroom, really narrow, and the bathtub was too high and it’s really challenging to get in and out. If we would have been older… I would have asked about another room.

Room furniture and facilities were quite old, main door wasn't closing properly and needed a push and bathroom door wasn't closing properly at all, and we couldn't lock. No ventilation whatsoever and we felt we were boiling the whole night. Room window wasn't closing/sealing properly, resulting in wind and noise coming in the room. We went back to reception and requested that we move to another room. Receptionist (night shift) was quite rude and he told us that "if this happens to your window, it will most probably happen to other rooms as well" and he then told us that we can't move as the hotel fully booked. A member of staff then came to the room only to find out that we indeed tried to lock the window properly. He told us "there's nothing more we can do". The only positive thing about the room was the comfy mattress and pillows. Breakfast was pretty basic, including full English breakfast, cereal, ham and cheese, and croissants/muffins. Coffee was the worst, as it was filtered coffee and they wouldn't offer other options such as cappuccino. For the price range of this place, the amenities and services are unacceptable. I wouldn't recommend this hotel, unless you are only interested in the location which is convenient. Photos added for reference.