The Dragon Hotel

Room.and the location is brilliant. Comfortable bed. Clean room. Very friendly cleaners staff member. Location central. Train station and bus station within 10 minutes walk distance.. service of the breakfast staff definitely a 10 . Friendly staff always willing to help. Breakfast was good.. my second visit here. Will be back for my 3rd soon

I stayed at the Dragon Hotel for three nights. I drove there. Location: really easy to get to off the M4. Has a car park that charges £10 per 24 hours but is really convenient and has easy access for wheelchair users. The team welcomed me and brought a trolley to transfer my luggage from the car to the lift which was so impressive and also done with a lovely smile :-). The hotel is wonderfully central and my room looked out onto city, hills and sea which was sublime :-). The staff: 100/10 🌟. Polite, go above and beyond to help, gave the hotel a family feel which is so rare in these uber-corporate times. I wanted to know where i could eat a nice fish meal. Instead of just pointing to one restaurant the wonderful reception team made a bespoke information sheet of two sides of places with details, location and reviews and helped me find a wonderful place for meal on the waterside that was just 5 minutes away from the hotel by car :-)). Even a 5 star hotel would not do that. The room: big, clean, with a not-trying-to-feel-like-a-B&q-showroom feel. Not pretentious. Simple decor. Huge, great WIFI connection included. comfortable bed. Road outside could be a little noisy on a friday night, but slept well nonetheless. Maybe a tiny bit like 1970s but hey, retro is back:-). Loved the hot bath after a long journey by car. Shower wasn't the most powerful but adequate. Daily top ups of soap and gels which were good quality. The Restaurant: bijou but again wonderful staff. The menu was small and bar rather limited for people who don't drink alcohol, but staff were keen to hear suggestions and I think somewhere that it will become a quite special place to eat and drink with a little alteration in vision with possibly more of the dragon theme :-). The French onion soup i had was very welcome on a stormy night. Would definitely stay here again. Xx

Stayed here twice now when visiting the football ground (as an away fan!). Hotel is only a 5min walk from the train station which is good. The hotel was fine for us as it is very basic, if you’re wanting something fancy then this isn’t for you. Rooms on both occasions have been spacious and clean - kettles take forever to boil though! Beds really comfy. Had issues flushing the toilet but it worked eventually. Would stay here again as a basic hotel is fine for us.

Very good location in the centre of Swansea. Not a lot of parking. EV charging not working, same as last year. Good breakfasts. Coffee machine not working 7 floors and only 1 lift working, same as last year. Takes 3 people or 2 with luggage so queues. Monster TVs in the rooms. Really needs a full refresh.

The rooms are disgusting… We stayed in a “family suite” but it is smaller than their regular suite which we also stayed in. Both rooms were filthy and lacked BASIC maintenance. Only one lift works and it only fits 2 people comfortably maybe 3. The hallways smell like cigarettes.The only thing good about this hotel is its proximity to Zincos and other great restaurants. Even then, there are people smoking at the entrance of the hotel which produces an awful smell that enters the lobby and makes it hard to breathe. DO NOT STAY HERE.