Shopping

The Mailbox

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Bar
Cafe
Car Parking
City Centre

The Mailbox is a hidden gem for shoppers in Birmingham. This city centre retail destination offers customers the chance for some shopping with some perks. Spend time with friends or family and some time to catch up over some truly amazing food. You can stay over in one of Birmingham’s best hotels, Malmaison or visit Nicky Clarke for that new hair style.

The Mailbox in Birmingham offers a truly unique office, leisure and retail experience. Where you can work, stay, shop or play. A stone’s throw away from Birmingham’s New Street train station and all of the city’s attractions. With parking on-site you can use Q Park, it’s accessible throughout 24 hours and is an award-winning car park.

If you are looking to sample some of Birmingham’s finest eateries, book yourself a table at their many restaurants like Cote Brasserie or Miller and Carter for example. From burgers to a la carte, from coffees to bar snacks, there’s plenty of choice for all the family. And if you’re booking a weekend getaway and wanting a couple of cocktails, then a trip to one of many bars is a must.

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Opening Hours

Monday: 8:00 - 19:00

Tuesday: 8:00 - 19:00

Wednesday: 8:00 - 19:00

Thursday: 8:00 - 19:00

Friday: 8:00 - 19:00

Closed

Saturday: 8:00 - 19:00

Sunday: 8:00 - 17:00

Google Reviews

Mailbox Birmingham

4.48284 reviews

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Manjudarsh

2 months ago

This is a stylish canalside hub that blends shopping, dining, leisure, and workspaces in the heart of the city. Once a Royal Mail sorting office, it now houses high-end stores like Harvey Nichols, the boutique Everyman Cinema, and the chic Malmaison Hotel. The BBC studios add prestige, while restaurants and cafés along the water create a relaxed, atmospheric vibe. Its sleek, contemporary design feels clean and welcoming, making it a popular spot for both locals and visitors. The canalside views are especially memorable at night or during events. Whether for shopping, dining, or a hotel stay, the Mailbox offers something for everyone. It stands out as one of Birmingham’s most distinctive and elegant destinations.

Gail Morgan

5 months ago

It is a lovely place with an enticing choice of cafes and restaurants. We enjoyed a coffee and toasties at the Black Sheep cafe. Advertised as 'coffee not just for girls'. It was a lovely tasty blend. It was very nice. Lovely service and plenty of seating .

Prudence Frobisher

a month ago

Such a lovely spot with a great mix of cafés and restaurants to choose from. We stopped by the Black Sheep Café for coffee and toasties — their slogan, “coffee not just for girls,” made us smile. The coffee was delicious, really nice flavour, and the food hit the spot too. Friendly service and plenty of seating made it an easy, relaxed stop.

Craig

2 months ago

The Mailbox in Birmingham is a truly exceptional destination that beautifully combines style, leisure, and a fantastic dining scene. It's a world away from a typical shopping centre, offering a sophisticated and tranquil experience right by the canal. The location is absolutely stunning, with the waterside setting creating a relaxed and elegant atmosphere that makes every visit feel special. The range of shops is superb, featuring a great mix of high-end brands and unique boutiques. However, what really stands out is the incredible selection of bars and restaurants. Whether you're looking for a casual lunch, a celebratory dinner, or just a cocktail with a view, you'll find an amazing choice of venues, each with its own distinct charm. The entire complex is impeccably maintained, and the team members are always welcoming and helpful. The Mailbox is more than just a place to shop and eat; it's a social hub and a brilliant place to spend a day or an evening. It's a real gem in the heart of the city.

Jason Escapes

9 months ago

I hadn't been here in years, as there are much better steak restaurants in the city now. Somebody wanted to see the great views. Adequate service, nice steaks. The food manager needs to check himself. He has some attitude. Lovely views from the corner table. I thought they would have dropped the £10 charge for sitting by the window 😃by now.

The Mailbox

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Google Reviews

Mailbox Birmingham

Manjudarsh

Gail Morgan

Prudence Frobisher

Craig

Jason Escapes

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