Leonardo Royal Hotel Birmingham

Great hotel friendly staff, food is excellent. It's a huge hotel . Handy having a bar too. It's just a short walk from the canal where you can find lots of different places to eat and drink. Sadly you have to pay for parking for 2 days it cost us 33 pounds. The car park does have a regular security presence.

What a lovely group of hotels, This is the second one I have stayed in and it was so worth the money. Modern, comfortable, clean and good customer service. The location was a bit of a pain because the entrance by car is on a one way road and my sat nav refused to direct me. Any way, made it finally and parking was free. Good hotel. When in Birmingham will stay here again.

Stayed here for one night with my 8 year old daughter and loved it. Staff very friendly and all found the time to chat with her and make her feel welcome. Rooms are very luxurious. Food is amazing and it's a superb location. Less than 2 minutes away from Sea Life which was our reason for traveling to Birmingham. Highly Recommended.

What a lovely hotel ! We only had a one night stay but would definitely come here again, we had an executive room, and it was great, comfortable, and clean, brilliant bathroom the shower was probably the best we have had. The breakfast was great lots of choice, the staff were very friendly throughout. We were here for the Crowded House concert, and the hotel was in a comfortable walking distance. There is onsight parking although we did not use it as we came on the train which is also in walking distance.

I checked into the Leonardo Royal Hotel yesterday and just checked out today, and I’m feeling quite conflicted about my stay. The hotel is clean, beautifully designed, and the bed was incredibly comfortable. However, I had a couple of experiences that left me feeling uncomfortable, especially as a young woman traveling. At check-in, despite being the one who booked the hotel, the staff member kept looking to my husband for answers instead of addressing me directly. It was disheartening to have to repeat my personal information while he sought confirmation from my husband. I understand he might have been new or more comfortable with a male guest, but it felt off to me.At that point, I just let it go. The breakfast experience added to my discomfort. When we arrived at the restaurant, I assumed we could find our own seats, but I noticed the same staff member leading other couples to tables. It felt exclusionary to be ignored in that way, especially after I had provided our room number twice, only for him to look to my husband for confirmation. While I appreciated the hotel’s amenities and location, these interactions really affected my experience. I’ve lived in this country for 13 years and have dealt with various forms of discrimination, but this was the first time I felt so overlooked in a hotel setting. Unfortunately, despite the appealing aspects of the hotel, I don’t think I’ll return. I shouldn’t have to pay for an experience that made me feel uncomfortable.