Thistle Piccadilly Hotel

The staff was amazing! Also, the luggage storage was top tier and super helpful. They kept our bags before and after our stay so that we could enjoy London. This is also on a main tube line so you wont have to take many Ubers. It was a great location with Regent Street being less than 5 minutes walking distance and Bond Street was 10 minutes away. We also walked to Buckingham Palace which was 20 minutes away. The surrounding area was bustling but the hotel is actually quiet and super clean. We had three adults in our room with plenty of space. I plan to stay here for years to come.

At the beginning it's a small reception, nothing to be impressed. But during the stay you appreciate the position, the cleanliness, the polite staff and the sound isolation. But above all they're not ''cheap ''. Whatever you ask they provide it in more. Thanks a lot for the stay. Great value.

The hotel has a very nice location - close to Leicester Square and Picadilly Circus. The breakfast has nice quality and a decent variety. The room we had was VERY spacious, the beds were among the most comfortable beds we had, the view. The wifi strength and stability were also very decent on our room. The staff are also very nice and room service was impecable. Our only issue with the hotel was the fact that they had two elevators but only one was working during our stay and the capacity was very limited. I travelled with my family and we had to carry our luggage upstairs in several trips, and we could not all use it at once. There was also some repairs being done outside the hotrl that made it difficult to access. The reason I did not rate my experience 3/5 was because the rooms were really comfortable and the staff was so polite and helpful. If you are travelling with a wheelchair or a baby stroller bear in mind there is a flight of 3-4 steps in the hotel entrance. From there you won’t have any more accessibility issues.

A great prime location, but very small rooms compared to the price tag. Photos online made it seem like we were getting a bigger room but I guess it's all in the perspective. Cannot fault the location though and staff were very pleasant and helpful.

Very disappointed. Booked a room for a Saturday night to go to the theatre. The bed was comfortable but the room carpet looked tired and dirty. The furniture too was in need of repair. What really was disappointing was that the room came with all the makings for coffee or tea but without the most basic ingredient, water. Apparently a management decision was to no longer supply water for drinks. I cannot think of any hotel I’ve been in where the most basic of commodities is lacking. Adding to insult was that the heating in December was set to aircon which left the room cold. The readout was small and not easy to decipher and there were no instructions to help. All in all, this was the first and likely to be the last time I would stay at a Thistle hotel. This is advertised as a 4 star hotel but has a 2 star ethos. A shame really as it is ideally suited to theatre land .