Zedwell Underground Hotel Tottenham Court Road

an unforgettable stay From the moment we arrived, the service was impeccable. The facilities are modern and well maintained, with spacious and very comfortable rooms. The staff went out of their way to attend to all our needs with kindness and professionalism, especially Edison's very good attention. The location is also ideal, close to everything but in a quiet area. Without a doubt, a place I will return to in the future. Highly recommended!

Zedwell is a super innovative underground hotel and its minimalist design is incredible. The rooms are comfortable. I needed a chest of drawers to accommodate my things, but other than that everything was super good. It was clean and the hotel has a good location. I have to mention Edison, who was the person who welcomed me at the hotel and helped me throughout my stay, a very hard-working and kind person.

My absolutely unforgettable hotel experience. From the moment I arrived I felt like in a paradise on earth. The hotel is surrounded by an impressive landscape. But what really made my stay an unforgettable experience was the attention and service of the staff. In particular, I want to highlight Edison, an employee who made me out of the stay as comfortable as possible. His kindness, his smile and his willingness to help at all times were really impressive. The room was wide and comfortable, with an impressive view of the landscape. Breakfast was delicious and varied, with options for all tastes. In short, my experience at the absolutely perfect hotel. The combination of the impressive landscape, the attention and service of the staff, and the comfort and luxury of the rooms made my stay really unforgettable. Do not hesitate to visit this hotel! Recommendation:* If you are looking for a place to relax and enjoy nature, this hotel is the perfect option. Do not miss the opportunity to meet Edison and enjoy their attention and service!

A very unique hotel for those that want something a little different than a typical hotel. Literally everything is underground. Check in was very smooth and easy and I was able to check into my room early which was very nice after traveling all day. The one thing I did not realize that while being underground, the tube can be heard at very specific times throughout the day and night. Not the loudest sound but you can definitely hear the vibrations of it. If you are a lite sleeper, I would not recommend this hotel for you. For me, it did not bother me at all (most likely super tired from traveling so I could probably sleep through anything at that point) but I had a great night's rest while staying here. I do wish there was some sort of chair and table to set stuff on. There's just this empty space at the foot of the bed that I guess is meant for your all your stuff but I didn't really want to put all of my stuff on the ground. There is no gym at this hotel, but they have partnership with YMCA next door where you can get 50% of the daily rate to use their gym which was a nice perk (wish this could be added on at the time of booking reservations though). Location is very nice as it's close to a lot of shops, restaurants and the tube as well. If you're staying in London for a night or 2 and just need a place to crash, I highly recommend. Any stays longer than this, I don't see it being as enjoyable for you beyond that, but everyone is different.

I wanted to share my feedback regarding my recent stay at your hotel. Unfortunately, I believe the hotel does not offer value for its cost. In my opinion, the expectations should be higher given the price. If the stay were 20% cheaper, I would consider it reasonable. There are nearby hotels offering rooms above ground level for a similar price. The bed was below average, bordering on uncomfortable. On a positive note, the bathroom and toilet were quite nice, even approaching excellent. However, that alone is not enough to justify the overall experience. Additionally, every 10 minutes, the sound of a passing train can be clearly heard, which can be very disruptive. For anyone with issues such as claustrophobia or sensitivity to noise, I would strongly advise against staying at this hotel. Thank you for the opportunity to provide feedback. I hope this helps improve future stays for other guests. Best regards,